As soon as our warehouse sends out your order, you will receive a confirmation email with a tracking link and further details. Please remember that it can take up to 24 hours for the tracking link to begin working.
I didn't receive my tracking email, what should I do?
If you haven't received your tracking information within 24 hours of placing your order, don't worry! Reach out to us with your order number (which you can find in the order confirmation that you received) and we will get back to with your tracking information as quickly as possible.
Note: Please be aware that using PayPal (or other) eCheques will result in a delay of approximately 1-2 weeks before your your order is confirmed and dispatched. This is due to the time it takes for PayPal (and similar services) to communicate with your bank and for the funds to clear.
My tracking link doesn't work, what should I do?
It can take up to 24 hours for the tracking link to begin working. If it is still not working after 24 hours, please fill this form and our team will be more than happy to help.